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LaeLi

can i please have my rhens quest game

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BMT Micro Order (7053150)
BO
BMT Micro Orders <orders@bmtmicro.com>
 
 

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Fri 2015-11-27, 11:04 PM
You
Dear Heather Morgan,
Thank you for your order!
Your order has been received and will be reviewed by a BMT Micro representative shortly.

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   From: BMT Micro Orders Sent: November 27, 2015 11:04 PM To: princessmeimisaki@hotmail.com Subject: BMT Micro Order (7053150) Dear Heather Morgan, Thank you for your order! Your order has been received and will be reviewed by a BMT Micro representative shortly. This is simply an email confirming that your order was received properly and is in the first stages of being filled. This does not mean that your payment has been processed or that your order has been approved. If you placed your order using an anonymous email account such as hotmail.com your order will be reviewed by a customer service representative prior to being completed. There are several variables that affect how long it will take to complete your order. BMT Micro acts as a fulfillment service for hundreds of developers and each product is handled separately. If we are able to complete your purchase inhouse, you should expect to hear from us quickly. If an order must be completed by the developer or vendor for that product please allow up to 48 hours. Other items that can affect the time it takes to complete your order are: payment verification and approval issues, incomplete address or phone information, etc. In all cases we will attempt to contact you one time to complete the order properly. Feel free to email us at orders@bmtmicro.com for inquiries related to an order you have placed. We also welcome your suggestions on how we may better serve you. ----------------------------------------------------------------- BMT Micro, Inc. PO Box 15016, Wilmington, NC 28408, United States Web: www.bmtmicro.com Fax: +1-910-792-1889 EU VAT#: EU826001142 BMT Micro, Inc. www.bmtmicro.com BMT Micro provides software registration services, distribution, order fulfillment, payment processing and ecommerce solutions worldwide. Like us on Facebook! https://www.facebook.com/bmt.micro  @bmtmicro.com>

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Laeli, did the payment actually go through?  The email you showed says it is in process, and that payment hadn't been taken yet.

 

If BMT never completed the process, then Amaranth Games would not have received notification that you purchased the game.  Please check your credit card/PayPal or whatever you used as your payment info, to make sure payment was actually processed.

 

It's possible there was a problem, and BMT trierd to contact you but your email's spam filter sent it to your junk folder.

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