xhkvn Report post Posted February 4, 2017 Finally I have to post it here, since I've received no reply to solve my problem over 24 hours from support@aveyond.com. The day before yesterday, I purchased the key for Aveyond 2 but officially downloaded software didn't seem to consider my key as valid. My Order ID: 41785615, Order Number: 2017-0202-0156-04-338, The administrators here can check it out to see if I'm not telling the truth. The name in this key totally consists of Chinese charactors which I reckon is the very reason caused this problem. Here, again I ask for a tiny assistance if the person in charge would help to change my name for registration as Archonei, and generate a new key for me. Many thanks. Share this post Link to post Share on other sites
Mopiece Report post Posted February 4, 2017 Where did you purchase the game? Did you purchase it here? Share this post Link to post Share on other sites
xhkvn Report post Posted February 5, 2017 Yes, I did. Then the page redirected to BMT Micro order, I finished the purchase with my paypal account. Share this post Link to post Share on other sites
Mopiece Report post Posted February 5, 2017 Okay. Did the order process? Like was the money taken out of your paypal? Share this post Link to post Share on other sites
xhkvn Report post Posted February 6, 2017 (edited) My paypal account was connected with my credit card, which expires at 2024.5. Yesterday, I've just paid back with the currency calculated according to my country. The bank cost me 6.88, which is definately more expensive than the market. Edited February 6, 2017 by Mopiece Share this post Link to post Share on other sites
Mopiece Report post Posted February 6, 2017 So, was the money taken out or not? Share this post Link to post Share on other sites
xhkvn Report post Posted February 6, 2017 Taken out, my friend. Share this post Link to post Share on other sites
Mopiece Report post Posted February 6, 2017 Alright. Have you check your spam filters? Sometimes responses from the support get sent there. Only the admins are able to fix the keys, so we'll have to get a response from them. Share this post Link to post Share on other sites
xhkvn Report post Posted February 7, 2017 Thanks for the help, I have just received the letter with my new key. Have had a good talk with you. Share this post Link to post Share on other sites
Mopiece Report post Posted February 7, 2017 No problem. Glad you got a new key. Share this post Link to post Share on other sites
